Help and support

Help and support

Help and support is available

If you or someone you know is experiencing or at risk of domestic, family or sexual violence, please contact:

  • Triple Zero (000) and ask for Police – for anyone in immediate danger or fearing for their safety.
  • You can also contact the police online for non-urgent assistance.
  • DVConnect Womensline can help people who want to escape domestic and family violence. Call 1800 811 811 (24 hours, 7 days per week)
  • DVConnect Mensline provide crisis counselling and support for men experiencing or using domestic and family violence. Call 1800 600 636 (9am-midnight, 7 days per week)
  • Sexual Assault Helpline offers emotional support and referral pathways to anyone who has, or thinks they may have been sexually assaulted or abused. Call 1800 010 120 (7.30am to 11.30pm, 7 days)
  • Kids Helpline provides online and phone counselling service for young people aged 5 to 25. Call 1800 551 800 (24 hours, 7 days)
  • Lifeline Australia provides all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. Call 13 11 44 (24 hours, 7 days)

More information, support and resources are available at:

Safety of a child

If you think a child or young person is in immediate danger or you fear for their safety, call Triple Zero (000) immediately and ask for police.

If you suspect that a child or young person is experiencing harm, or is at risk of experiencing harm, contact a Child Safety Services’ Regional Intake Service (RIS). Find contact details for your nearest RIS.

A RIS receives information and child protection concerns from community members, government and non-government agencies during business hours (from 9am to 5pm Monday to Friday). Outside of these hours, you can contact the Child Safety After Hours Service Centre on  freecall 1800 177 135.

If you are experiencing family or parenting challenges and would like some help and support, you can contact Family and Child Connect by calling 13 FAMILY (13 32 64) or visiting the website at

Legal assistance

  • Women’s Legal Service Queensland provides free legal help for women in Queensland with domestic violence, complex family law and sexual assault counselling notes privilege.
  • Legal Aid Queensland (LAQ) provides free legal information on the LAQ website, by telephone, or face to face at one of 14 offices and various community access points across Queensland. LAQ also provides legal advice, representation, and specialist services.
  • Community legal centres provide free or low-cost legal services. Community Legal Centres Queensland can help you find your nearest community legal centre or a centre that specialises in a particular area of law.
  • Aboriginal and Torres Strait Islander Legal Service (ATSILS) is a community-based organisation that provides professional and culturally proficient legal services for Aboriginal and Torres Strait Islander people across Queensland.
  • Queensland Indigenous Family Violence Legal Service (QIFVLS) provides culturally appropriate legal and support services for Aboriginal and Torres Strait Islander people who are victims of family violence.
  • Bar Association of Queensland (BAQ) can help you to find a barrister. The Barristers Directory is available on the BAQ website under ‘Find a Barrister’.
  • Queensland Law Society (QLS) can help you to find a solicitor or law firm. The ‘Find a Solicitor’ tool on the QLS website allows you to search by area of law and location.

Support for victims of crime

  • Victim Assist Queensland provides information and advice for victims of crime; including information about support services, victims’ rights and financial assistance.